Terms of service
Last Updated: June 2026
These Terms of Service (“Terms”) govern your use of the website https://petlumeo.com and all purchases made through the Site.
By accessing or using the Site, you agree to be bound by these Terms.
1. Company Information
PetLumeo is operated by:
NOVA MARKETING LABS LLC
900 N Federal Hwy, Hallandale Beach, Florida 33009, United States
Email: info@petlumeo.com
Phone: +1 (754) 232-2222
2. Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to use the Site and make purchases.
3. Products and Services
We strive to provide accurate descriptions of products. However, we do not warrant that product descriptions, images, pricing, or other content are always accurate, complete, or error-free.
We reserve the right to:
- Modify products
- Change pricing
- Limit quantities
- Refuse or cancel orders
4. Orders
All orders are subject to acceptance and availability.
We reserve the right to cancel or refuse any order for reasons including:
- Pricing errors
- Product availability issues
- Suspected fraud
- Violation of these Terms
5. Payment
Payment must be received before products are shipped.
We accept payment methods displayed during checkout.
6. Shipping
Shipping times are estimates only and are not guaranteed.
Risk of loss and title for products pass to the customer upon delivery to the shipping carrier, except where prohibited by law.
7. Returns and Refunds
Returns and refunds are governed by our Refund Policy, which is incorporated into these Terms by reference.
8. Intellectual Property
All content on the Site, including text, graphics, logos, images, and software, is the property of PetLumeo or its licensors and is protected by applicable intellectual property laws.
9. Prohibited Conduct
You agree not to:
- Violate any laws or regulations
- Infringe intellectual property rights
- Interfere with Site operations
- Introduce malicious software
- Engage in fraudulent activities
10. Disclaimer of Warranties
THE SITE AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” TO THE MAXIMUM EXTENT PERMITTED BY LAW.
WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PETLUMEO SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE OR PRODUCTS.
12. Indemnification
You agree to indemnify and hold harmless PetLumeo, its affiliates, officers, directors, employees, and agents from claims arising from your violation of these Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.
14. Severability
If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.
15. Changes to Terms
We reserve the right to modify these Terms at any time. Updated versions will be posted on this page.
16. Contact Information
PetLumeo
NOVA MARKETING LABS LLC
900 N Federal Hwy, Hallandale Beach, Florida 33009, United States
Email: info@petlumeo.com
Phone: +1 (754) 232-2222
Website: https://petlumeo.com